Privacy Policy

Information Collection and Use

Great Lakes UK Limited is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Great Lakes UK Limited collects information from our users at a number of different points depending on how you use and interact with our website.

Google Analytics

Google Analytics is implemented on this website and collects various data points from visitors to the website. Data gathered by Google Analytics allows us to analyse visitor numbers on this website, track user’s movement around the website and from page to page, we use this information see how visitors use and interact with our website. Google Analytics data is stored for a period of 26 months which allows us to build a year upon year picture of visitor numbers to our website.

Data gathered by Google Analytics may be stored outside of the European Union in line with its undertakings through the EU-US Privacy Shield Program. Further information can be found at https://policies.google.com/privacy/frameworks?hl=en&gl=de

You can find out more about Google’s position on privacy as regards its analytics service at https://support.google.com/analytics/answer/6004245?hl=en-GB

Contact Form Submissions

If you submit an enquiry through our contact form, that enquiry will be emailed to a mailbox monitored by employees of Great Lakes UK Limited, the email is then stored securely on our email server which enables us to respond to your enquiry.

Website Backups

This website is backed up on a regular basis for security and disaster recovery purposes. The backups are stored securely with Dropbox. Dropbox may store these backups outside of the European Union in line with its undertakings through the EU-US Privacy Shield Program. Further information can be found at https://www.dropbox.com/privacy

Website backups will be stored for a maximum of 60 days before being deleted.

Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

The cookies we set are all non-essential cookies that are used to collect information for making reports about how people use our website and to help us improve the site. The cookies collect information in an anonymous form.

The list below describe the cookies we use on this site and what we use them for. We currently place these cookies using Implied Consent – if you are not happy with the usage of cookies on this website, then you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

First Party Cookies

These are cookies that are set by our website directly.

Cookie Consent

Cookie Name: catAccCookies – Expires after 1 month – This cookie is used to remember your cookie preference if you visit the website multiple times within 1 month.

Third Party Cookies

These are cookies set on your computer or device by external websites whose services are used on this site.

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

Google Analytics

Cookie Name: _ga – Expires after 2 years – This cookie is used to distinguish users.

Cookie Name: _gid – Expires after 24 hours – This cookie is used to distinguish users.

Cookie Name: _gat – Expires after 1 minute – This cookie is used to throttle request rate.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

You have the right to: Access your information, update your information, limit the use of your information, transfer your information, delete your information.

You retain all rights to your personal information and data and can access it at anytime. Great Lakes UK Limited will take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.

It is important to note that as stated in our privacy policy, there may be times, due to legal and regulatory requirements, that we are unable to delete your personal information.

If you would like to access your personal data or know what data Great Lakes UK Limited holds about you, please contact us using the details below:

Email: UKTeam@greatwolf.com

Write to us at: GREAT LAKES UK LIMITED, Suite 1, 3rd Floor, 11-12 St James’s Square, London, SW1Y 4LB

We aim to acknowledge data access requests within five working days of receipt. We aim to fully respond to access requests within 30 days.